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Meet a Member: Jennifer Gonzales, BSN, RN, CPHQ, HACP

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 Meet a Member Jennifer Gonzales, BSN, RN, CPHQ, HACP Current title and organization:  Senior Specialist, Safety Quality Patient Experience (SQPE), Cleveland Clinic Akron General City:  Akron, OH LinkedIn:  https://www.linkedin.com/in/jennifer-gonzales-bsn-rn-cphq-hacp-cms-15294548/ What brought you into healthcare quality and/or performance improvement?  I am a registered nurse by training and was looking to make a change. I  was always interested and intrigued by quality improvement, how systems and processes can make care safer and better for patients. Moving into SQPE allowed me to pair clinical insight with improvement science.  An opportunity presented itself in 2019 and I have never looked back. What’s one experience that shaped your approach to quality?  Studying for the CPHQ was humbling and energizing. Even after five years in Quality, I realized how much I didn’t know because my role had been focused on a narrow slice. In my curren...

Thank You, Shari Botts: Celebrating Seven Years of Board Service and Leadership

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Shari Botts, BSN, RN, CPHQ, C-OQNS, CIC , has announced that she will retire from the OAHQ Board at the end of this month. Over the past seven years, Shari has served in multiple leadership roles—including President—and has helped shape OAHQ’s growth and reach. During her presidency, OAHQ joined the Healthcare Quality Collaborative (HQC), which has since expanded to nine states. This milestone strengthened OAHQ’s ability to share best practices and learn alongside quality leaders across the United States, and the HQC continues to grow as a valuable forum for collaboration. Long before serving on the Board, Shari was an engaged member for many years and a steady source of encouragement for others seeking to grow in healthcare quality leadership. Beyond her current professional role as a Senior Clinical Quality Specialist at TriHealth, her award-winning leadership has been recognized for infection prevention efforts, and she has remained a dedicated advocate for quality and public health...

Measles: A Public Health Victory and a Renewed Population Health Challenge

Jason Fisher, MSN, APRN, FNP-BC, NI-BC, CPHQ Measles, a highly contagious viral illness that can cause severe complications and death. Before widespread vaccination, measles was endemic in the United States (US). In 2000, the US declared measles eliminated, meaning that there was no continuous year-round transmission within the country (Mathis et al., 2024). However, elimination does not mean zero cases of measles, as imported measles can and still does occur and trigger outbreaks.  Prior to the existence of the measles vaccine, it was estimated that up to 500 people died and 48,000 were hospitalized each year in the US (Centers for Disease Control and Prevention [CDC], 2025). Since 2000, vaccination rates have fallen while measles cases and outbreaks have climbed across the country and in Ohio in pockets of under vaccination, increasing the risk of outbreaks and a return to sustained transmission. Who Remains at Risk and Why While vaccination is highly effective at preventing meas...

Congratulations to our Board President, Jason Fisher!

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Congratulations to our Board President Jason Fisher , MSN, APRN, FNP-BC, NI-BC, CPHQ on being recognized in November by Dr. Paul Lawrence, Deputy Secretary, US Department of Veterans Affairs and Brian Hays, Acting Executive Director, Dayton VA Medical Center for his efforts to support standardization of care and implementing a new Electronic Health Record system!

Please Welcome Richard E. Lisciandro, MBA, BSN, RN, CIC, CPHQ to the OAHQ Board!

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Welcome Richard E. Lisciandro, MBA, BSN, RN, CIC, CPHQ to our Board! Rich  is a Registered Nurse with a passion for quality improvement and patient safety. He currently serves as an Infection Preventionist RN at Nationwide Children’s Hospital in Columbus, Ohio.  We are grateful to Rich's commitment to lead in our mission to improve the quality and safety of healthcare for patients throughout Ohio by advancing practice and supporting the professional growth and development of healthcare professionals.